Remote Support

Did you know most software issues can be resolved quickly and efficiently, without having to pay a call-out fee?

To save you time and money, our fully qualified engineers simply access your system remotely. It’s like having a support representative by your side, no matter where you are and when you need help.

It’s totally secure, and you can watch on your PC while our qualified engineer troubleshoots your technical problem while explaining everything to you over the phone. As soon as the session ends, our engineer is logged out of your system and has no more access (until the next time you need them).

To use this service you need an Internet connection and at least one tlp point.

To find out how remote support works, watch the online demo, or call Nicky Hodges on freephone 08000 323 400 or 01737 824006, or email enquiries@tlptech.co.uk.