a. ham is a safe to read document that is sent via email. The opposite of ham is spam. Spam are the documents that clog up your inbox and slow down your systems and can carry viruses.
On line remote support enables a fully qualified engineer to securely access your system and troubleshoot your technical problems quickly while you watch.
It’s like having a support representative right by your side, no matter where you are and when you need help.
It’s totally secure. Once the session has ended, the engineer will not have access to your systems.
