a. A software licence means you own the right to use the programmes on your computer. Illegal copies of programmes, if found, can incur hefty fines. You should also be provided with any licences by the seller for any software you have purchased with your computer.
On line remote support enables a fully qualified engineer to securely access your system and troubleshoot your technical problems quickly while you watch.
It’s like having a support representative right by your side, no matter where you are and when you need help.
It’s totally secure. Once the session has ended, the engineer will not have access to your systems.