c. Sadly, there is no point in trying to do a back up once the computer has crashed - it's before it goes wrong that you want to make a copy of your data. Back ups need to be done daily ideally. Make sure your back up is actually running and working rather than just assuming it is and if all else fails, we can help you with disaster recovery.
On line remote support enables a fully qualified engineer to securely access your system and troubleshoot your technical problems quickly while you watch.
It’s like having a support representative right by your side, no matter where you are and when you need help.
It’s totally secure. Once the session has ended, the engineer will not have access to your systems.
