c. Most error message are trying to give you some information about why the computer can't do what you want it to do. For example, if you try to send an email to an address that doesn't exist because you've put too many commas in the address, the computer will try to tell you. If you go back and try again, and it still won't play ball, contact tlp for a remote support session (if you have an internet connection) or call us on 01737824000
On line remote support enables a fully qualified engineer to securely access your system and troubleshoot your technical problems quickly while you watch.
It’s like having a support representative right by your side, no matter where you are and when you need help.
It’s totally secure. Once the session has ended, the engineer will not have access to your systems.