b is the right answer. VPN is ideal for companies that have offices in different locations but want to securely share information on networks as if it was all one big office. So now you can have a head office in Brighton and a branch in Glasgow!
On line remote support enables a fully qualified engineer to securely access your system and troubleshoot your technical problems quickly while you watch.
It’s like having a support representative right by your side, no matter where you are and when you need help.
It’s totally secure. Once the session has ended, the engineer will not have access to your systems.
