a. Something I need to be legally operating the programmes on my computer b. Who cares? c. Something you can get points on if you type too fast on your computer
a. Something you should do as soon as your computer crashes b. Several New York police cops, all shouting a lot c. A copy of your company data to be used in the event of a disaster
Q5. You've got an error message. What should you do?
a. Panic. Call someone - the computer has stopped working. Crisis! b. Switch the computer off and start it up again c. Read & make a note of the error message, then contact someone for advice
a. You shouldn't be looking b. Virtual private network - a way of connecting two sites together c. Vista point navigation - it's on the top right hand side of most tool bars for when your mouse stops working
On line remote support enables a fully qualified engineer to securely access your system and troubleshoot your technical problems quickly while you watch.
It’s like having a support representative right by your side, no matter where you are and when you need help.
It’s totally secure. Once the session has ended, the engineer will not have access to your systems.
