tlp are proud to offer clients a totally flexible approach to support.

If you require a bespoke service plan as you have diverse requirements the Operations manager will meet with you on site to discuss your full company needs before preparing a full service schedule for your approval.

If however, you want to use the tlp services on an ‘as and when’ basis, tlp can provide assistance when the need arises, no matter how big or small your IT need.

tlp also offers a point system that can be bolted on to a bespoke service plan or used to pay for ad hoc services. The tlp Points system provides various points bundles that can be redeemed at any point against labour time.

If the most important thing to you is knowing that in the event of an emergency an engineer will be at your site within a guaranteed time frame, the tlp Time critical package can be bought as a stand alone ‘insurance policy’ . Equally, the time critical package can be built into a bespoke contract or bolted onto a tlp Points bundle.

The support tlp undertake to provide will always be flexible and adaptable. Whichever service plan you or your organization choose, you will have access to professional, prompt and efficient support.

Contact tlp to discuss your service plan needs and for a quote.

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